All Systems Operational

Scheduled Maintenance

[Maintenance Notice] Upcoming TLS Certificate Replacement for Hypatos Services in EU Sep 20, 2025 10:00-10:30 CEST

Hi Everyone,

We would like to inform you of a scheduled maintenance activity involving the replacement of our TLS certificates for the following domains:

cloud.hypatos.ai
api.cloud.hypatos.ai
insights.hypatos.ai

These enterprise-grade certificates are set to expire soon, and we will be replacing them proactively to ensure continued security and service reliability.

Important Notes:

Please reach out to your CSM or to the Support Team if you do not receive any certificate by mid of next week.

We are committed to ensuring a smooth and seamless transition during this maintenance window, and we anticipate no disruption to your service.

If you have any questions or concerns, please feel free to contact our support team.

Thank you for your continued trust in Hypatos.

Best regards,
The Hypatos Team
Posted on Sep 11, 2025 - 15:22 CEST
System Metrics Month Week Day
Studio UI - EU
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REST API - US
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Studio UI - US
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Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Scheduled Maintenance: RDS Performance Upgrades in US Environment
Completed - The scheduled maintenance has been completed.
Sep 13, 11:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 11:00 CEST
Scheduled - Hi,

We’re increasing the capacity of our RDS system to enhance performance and scalability. During this maintenance window, there will be a temporary disruption to some services.

Impact:

Document processing and Enrichment API requests will be unavailable for approximately 30 minutes.

Requests may fail or time out during this period.

Schedule:

Start: [13-09-2025 11:00 CEST] - [13-09-2025 01:00 PST]

End: [13-09-2025 11:30 CEST] - [13-09-2025 01:30 PST]

What’s Changing?
This update will improve our RDS system to better handle increasing demand and ensure smoother, more reliable operations.

Next Steps:
No action is required on your end. Services will automatically resume after maintenance.

We appreciate your understanding and patience as we continue improving our systems!
For updates, please follow this status page or contact us.

Thank you,
Sep 8, 15:46 CEST
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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