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All Systems Operational
Studio UI - EU
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REST API - EU
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REST API - US
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Studio UI - US
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Past Incidents
Jul 18, 2025
No incidents reported today.
Jul 17, 2025
Completed -
The scheduled maintenance has been completed.
Jul 17, 09:30 CEST
Jul 17, 09:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 09:00 CEST
Jul 17, 09:00 CEST
Scheduled -
Hi,
We'll be performing scheduled maintenance on our Enrichment Data API to deploy new internal features and improvements. During this time, the API will be temporarily unavailable.
Impact:
The Enrichment Data API will be offline for approximately 30 minutes.
All API requests may fail or time out during the maintenance window.
Schedule:
Start Time: [17th of July 09:00 CEST (00:00 PST)]
End Time: [17th of July 09:30 CEST (00:30 PST)]
What to Expect:
Once maintenance is complete, the API will resume normal operation with no action required on your end.
We apologize for any inconvenience and appreciate your patience. For real-time updates, check this status page.
If you have questions, contact our support team.
Thank you,
Jul 15, 14:34 CEST
We'll be performing scheduled maintenance on our Enrichment Data API to deploy new internal features and improvements. During this time, the API will be temporarily unavailable.
Impact:
The Enrichment Data API will be offline for approximately 30 minutes.
All API requests may fail or time out during the maintenance window.
Schedule:
Start Time: [17th of July 09:00 CEST (00:00 PST)]
End Time: [17th of July 09:30 CEST (00:30 PST)]
What to Expect:
Once maintenance is complete, the API will resume normal operation with no action required on your end.
We apologize for any inconvenience and appreciate your patience. For real-time updates, check this status page.
If you have questions, contact our support team.
Thank you,
Jul 15, 14:34 CEST
Jul 16, 2025
Completed -
The scheduled maintenance has been completed.
Jul 16, 20:30 CEST
Jul 16, 20:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 CEST
Jul 16, 20:00 CEST
Scheduled -
Hi,
We'll be performing scheduled maintenance on our Enrichment Data API to deploy new internal features and improvements. During this time, the API will be temporarily unavailable.
Impact:
The Enrichment Data API will be offline for approximately 30 minutes.
All API requests may fail or time out during the maintenance window.
Schedule:
Start Time: [16th of July 20:00 CEST]
End Time: [16th of July 20:30 CEST]
What to Expect:
Once maintenance is complete, the API will resume normal operation with no action required on your end.
We apologize for any inconvenience and appreciate your patience. For real-time updates, check this status page.
If you have questions, contact our support team.
Thank you,
Jul 15, 12:31 CEST
We'll be performing scheduled maintenance on our Enrichment Data API to deploy new internal features and improvements. During this time, the API will be temporarily unavailable.
Impact:
The Enrichment Data API will be offline for approximately 30 minutes.
All API requests may fail or time out during the maintenance window.
Schedule:
Start Time: [16th of July 20:00 CEST]
End Time: [16th of July 20:30 CEST]
What to Expect:
Once maintenance is complete, the API will resume normal operation with no action required on your end.
We apologize for any inconvenience and appreciate your patience. For real-time updates, check this status page.
If you have questions, contact our support team.
Thank you,
Jul 15, 12:31 CEST
Resolved -
This incident has been solved.
Jul 16, 14:54 CEST
Jul 16, 14:54 CEST
Monitoring -
A fix was implemented and we're now monitoring the performance.
Jul 16, 12:45 CEST
Jul 16, 12:45 CEST
Update -
We are still investigating the issue.
Jul 16, 11:47 CEST
Jul 16, 11:47 CEST
Investigating -
We are currently experiencing poor performance on Hy Studio EU Cluster.
Please note that this is only affecting the User Interface and not the document processing system in the backend.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 11h30 CET.
Jul 16, 10:35 CEST
Please note that this is only affecting the User Interface and not the document processing system in the backend.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 11h30 CET.
Jul 16, 10:35 CEST
Jul 15, 2025
No incidents reported.
Jul 14, 2025
No incidents reported.
Jul 13, 2025
No incidents reported.
Jul 12, 2025
No incidents reported.
Jul 11, 2025
No incidents reported.
Jul 10, 2025
No incidents reported.
Jul 9, 2025
No incidents reported.
Jul 8, 2025
No incidents reported.
Jul 7, 2025
No incidents reported.
Jul 6, 2025
No incidents reported.
Jul 5, 2025
No incidents reported.
Jul 4, 2025
No incidents reported.