Get email notifications whenever Hypatos creates, updates or resolves an incident.
Get text message notifications whenever Hypatos creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
All Systems Operational
Studio UI - EU
Fetching
REST API - EU
Fetching
REST API - US
Fetching
Studio UI - US
Fetching
Past Incidents
Jul 27, 2024
No incidents reported today.
Jul 26, 2024
No incidents reported.
Jul 25, 2024
No incidents reported.
Jul 24, 2024
No incidents reported.
Jul 23, 2024
No incidents reported.
Jul 22, 2024
Resolved -
The incident is now solved after confirmation.
Please let us know if you feel any disruption.
Jul 22, 19:52 CEST
Please let us know if you feel any disruption.
Jul 22, 19:52 CEST
Monitoring -
Right now the fix is fully implemented and we're monitoring the system. The documents are now flowing.
Jul 22, 16:47 CEST
Jul 22, 16:47 CEST
Identified -
The issue was identified and we're now in the process of implementing a fix.
Jul 22, 16:34 CEST
Jul 22, 16:34 CEST
Update -
We are continuing to investigate this issue.
Jul 22, 15:57 CEST
Jul 22, 15:57 CEST
Investigating -
We are currently experiencing delays in our Extraction processing system.
This may result in slower document processing times than usual.
Our team is actively investigating the issue and working towards a resolution.
We apologize for any inconvenience caused and will provide updates as soon as possible.
Jul 22, 15:57 CEST
This may result in slower document processing times than usual.
Our team is actively investigating the issue and working towards a resolution.
We apologize for any inconvenience caused and will provide updates as soon as possible.
Jul 22, 15:57 CEST
Jul 21, 2024
No incidents reported.
Jul 20, 2024
No incidents reported.
Jul 19, 2024
No incidents reported.
Jul 18, 2024
No incidents reported.
Jul 17, 2024
No incidents reported.
Jul 16, 2024
No incidents reported.
Jul 15, 2024
No incidents reported.
Jul 14, 2024
No incidents reported.
Jul 13, 2024
Completed -
The scheduled maintenance has been completed.
Jul 13, 13:00 CEST
Jul 13, 13:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:00 CEST
Jul 13, 09:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Jul 5, 11:10 CEST
Jul 5, 11:10 CEST
Scheduled -
Dear Customer,
We would like to inform you that Hypatos team will perform an upgrade of one main internal platform (Kubernetes) in our EU production environment.
Release Note: Upgrading the internal platform to keep up with the latest security features and bug fixes and benefit from new features being released. Also, it will enable us to upgrade other important components built on top of the platform.
The operation will take place on Saturday, July the 13th 2024 between 9am and 1pm CEST. The potential downtime will be up to 20 min.
During this maintenance window, document inbound might be impacted. As a result, please inform your respective stakeholders.
If you have any questions, do not hesitate to contact our Customer Care team (service@hypatos.ai).
Best,
Your Hypatos Customer Care Team
Jun 24, 17:52 CEST
We would like to inform you that Hypatos team will perform an upgrade of one main internal platform (Kubernetes) in our EU production environment.
Release Note: Upgrading the internal platform to keep up with the latest security features and bug fixes and benefit from new features being released. Also, it will enable us to upgrade other important components built on top of the platform.
The operation will take place on Saturday, July the 13th 2024 between 9am and 1pm CEST. The potential downtime will be up to 20 min.
During this maintenance window, document inbound might be impacted. As a result, please inform your respective stakeholders.
If you have any questions, do not hesitate to contact our Customer Care team (service@hypatos.ai).
Best,
Your Hypatos Customer Care Team
Jun 24, 17:52 CEST