All Systems Operational
Studio UI - EU
Fetching
REST API - EU
Fetching
REST API - US
Fetching
Studio UI - US
Fetching
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - The issue is now solved and systems are back to normal.

Please contact our Customer Care team if you need further assistance.

Apr 11, 19:48 CEST
Identified - The issues was identified and the team is now implementing the solution.
Apr 11, 17:15 CEST
Investigating - We have identified an elevated level of API errors and are currently looking into the issue.

This means that users may be unable to access or utilise our API functionalities. Our engineering team is working on resolving the issue and we will keep you informed of any progress.

We will send an additional update as soon as possible.

Apr 11, 13:07 CEST
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - This incident is now solved as we do not see any more issues.
Apr 4, 17:08 CEST
Monitoring - A fix is already in place for the last 30 minutes and we're now monitoring the system.

We will provide more informations for this case in the near future.

Apr 4, 12:10 CEST
Identified - We've found the issue and we're now reporting it to the provider.

A workaround is being implemented and the system should be available in the next minutes.

Apr 4, 11:29 CEST
Update - We are continuing to investigate this issue.
Apr 4, 09:53 CEST
Investigating - We are currently experiencing delays in our Extraction processing system.
This may result in slower document processing times than usual.
Our team is actively investigating the issue and working towards a resolution.

We apologize for any inconvenience caused and will provide updates as soon as possible.

Apr 4, 09:53 CEST
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.