All Systems Operational
Studio UI - EU
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REST API - EU
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REST API - US
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Studio UI - US
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Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 5, 11:10 CEST
Scheduled - Dear Customer,

We would like to inform you that Hypatos team will perform an upgrade of one main internal platform (Kubernetes) in our EU production environment.

Release Note: Upgrading the internal platform to keep up with the latest security features and bug fixes and benefit from new features being released. Also, it will enable us to upgrade other important components built on top of the platform.

The operation will take place on Saturday, July the 13th 2024 between 9am and 1pm CEST. The potential downtime will be up to 20 min.

During this maintenance window, document inbound might be impacted. As a result, please inform your respective stakeholders.

If you have any questions, do not hesitate to contact our Customer Care team (service@hypatos.ai).
Best,

Your Hypatos Customer Care Team

Jun 24, 17:52 CEST
Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 CEST
Scheduled - Hi Everyone!

We're excited to see many of you enjoying our latest user interface! We have some great new features planned for the coming months.

To pave the way for these improvements, we need to fully transition to the new UI. As such, all users still on the old interface will be automatically migrated to the new one on Monday, July 8th.

This update is related to our previous maintenance work, which you can read about in our status report. https://status.hypatos.ai/incidents/30y4lpglxh0d

To help you navigate the changes, we've prepared a brief video guide on project navigation in the new interface. We encourage you to take a few minutes to watch it and familiarise yourself with the updates
https://studio-docs.hypatos.ai/user-guide/project-lists-and-their-actions/navigating-projects

If you have any questions or feedback about the new UI, please don't hesitate to reach out!

Thank you for your cooperation as we work to enhance your experience!

Best Regards

Jul 4, 11:52 CEST
Jul 7, 2024

No incidents reported.

Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 5, 11:08 CEST
Scheduled - Dear Customer,

We would like to inform you that Hypatos team will perform an upgrade of one main internal platform (Kubernetes) in our US production environment.

Release Note: Upgrading the internal platform to keep up with the latest security features and bug fixes and benefit from new features being released. Also, it will enable us to upgrade other important components built on top of the platform.

The operation will take place on Saturday, July the 6th 2024 between 9am and 1pm CEST (00:00 PST). The potential downtime will be up to 20 min.

During this maintenance window, document inbound might be impacted. As a result, please inform your respective stakeholders.

If you have any questions, do not hesitate to contact our Customer Care team (service@hypatos.ai).
Best,

Your Hypatos Customer Care Team

Jun 24, 17:51 CEST
Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.