Service Interruption - Temporary Unavailability of Enrichment Features

Incident Report for Hypatos

Resolved

This incident was now solved.
All affected documents will be reprocessed.
Thank you for you patience.
Posted Oct 13, 2026 - 11:44 CEST

Monitoring

A fix was implemented and we're now monitoring the results.
Posted Oct 13, 2026 - 11:16 CEST

Update

We are continuing to work on a fix for this issue.
Posted Oct 13, 2026 - 11:09 CEST

Identified

We are currently experiencing a service interruption that affects the availability some of our Enrichment features.

This means that document processing using Enrichment is temporarily unavailable.

Our Engineers are on the case and we will provide updates as we work towards restoring full functionality.

We appreciate your patience and will update you with further information as soon as possible.

All affected documents will be reprocessed as soon as the issue is solved.
Posted Oct 13, 2026 - 11:08 CEST